Privacy Policy

Last Updated: September 3, 2026

At PropMinders (“PropMinders”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website propminders.com, contact us, submit an enquiry, request property management services, list a property, or otherwise interact with our services.

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name

• Phone number

• Email address

• Property location

• Property type

• Property details

• Information about whether you want to sell or rent a property

• Expected property price or rental requirements

• Information provided through enquiry forms

• Documents or images submitted in connection with our services

• Any other information you choose to provide when contacting us

We may also automatically collect certain technical information when you visit our website, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Website usage information

• Date and time of website access

• Referral or source information

2. How We Collect Information

We may collect information when you:

• Submit an enquiry form

• Contact us by phone, email, WhatsApp, or other communication channels

• Request property management services

• Request information about buying, selling, or renting a property

• Submit property details

• Request tenant-related services

• Request maintenance or inspection services

• Communicate with our team

• Browse or interact with our website

3. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries

• Provide property management services

• Manage and coordinate properties

• Assist with rental requirements

• Assist with buying or selling enquiries

• Coordinate tenant-related services

• Arrange property inspections

• Coordinate maintenance and repairs

• Assist with documentation-related requirements

• Communicate with property owners, tenants, buyers, sellers, or service providers where necessary

• Provide customer support

• Improve our website and services

• Understand website usage and improve user experience

• Prevent fraud, misuse, or security threats

• Comply with applicable laws and legal obligations

4. Property and Tenant Information

When you use our property management services, you may provide information relating to a property, tenant, landlord, buyer, seller, or other individual connected with the property.

We use such information only to the extent reasonably necessary to provide the requested services, communicate with relevant parties, coordinate property-related activities, and meet applicable legal or contractual requirements.

You are responsible for ensuring that you have the appropriate authority or permission to provide personal information belonging to another person.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary with trusted parties such as:

• Property owners or authorised representatives

• Tenants or prospective tenants

• Buyers or prospective buyers

• Sellers or property owners

• Maintenance professionals and vendors

• Legal, documentation, or professional service providers

• Technology, hosting, communication, or service providers

• Government authorities or law-enforcement agencies where legally required

Information will be shared only where reasonably necessary for providing services, operating our business, protecting our rights, or complying with applicable laws.

6. Third-Party Services

Our website or services may use third-party tools or services for purposes such as:

• Website hosting

• Website analytics

• Communication

• Forms

• Maps and location services

• WhatsApp or other communication platforms

• Security

• Payment processing, where applicable

These third parties may process information according to their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services that you choose to use.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember preferences

• Understand website usage

• Improve website performance

• Analyse traffic and user behaviour

• Improve our services and user experience

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

We take reasonable technical and organisational measures to protect the information we collect against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it where reasonably practicable.

10. Your Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Withdraw consent where processing is based on consent

• Request information about how your personal information is being used

To make a privacy-related request, please contact us using the details provided below.

11. Children’s Privacy

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

12. External Links

Our website may contain links to third-party websites or services.

PropMinders is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

PropMinders

Email:    support@propminders.com

Phone: +91 99404 24340
Phone: +91 91769 95557

Address:
No. 45/31, V.P.K Street,
Nehru Nagar, Velachery,
Chennai – 600042, Tamil Nadu, India.

Website: propminders.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.