Terms and Conditions

Last Updated: September 3, 2026

Welcome to PropMinders.

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of the PropMinders website, propminders.com, and the property-related services provided by PropMinders.

By accessing our website, submitting an enquiry, requesting our services, listing a property, or otherwise interacting with PropMinders, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About PropMinders

PropMinders provides property-related services including, but not limited to:

• Property management

• Tenant management

• Rental assistance

• Rent collection support

• Property inspections

• Property monitoring

• Maintenance and repair coordination

• Renovation support

• Plot and land monitoring

• Property documentation support

• Legal support coordination

• Buying and selling assistance

• Property-related assistance for remote owners and NRIs

The availability of a particular service may depend on the property location, property type, requirements, and service agreement.

2. Use of Our Website

You agree to use the website only for lawful purposes.

You must not:

• Provide false, misleading, or inaccurate information

• Use the website for fraudulent purposes

• Attempt to gain unauthorised access to the website or its systems

• Interfere with the operation or security of the website

• Copy or reproduce website content without permission

• Use our website to distribute harmful software or malicious content

• Use information obtained from our website for unlawful purposes

• Impersonate another person or organisation

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

3. Enquiries and Information Submitted

When you submit an enquiry through our website, you agree that the information provided by you is accurate and complete to the best of your knowledge.

You authorise PropMinders to contact you regarding your enquiry, property, service requirements, or related property opportunities.

Submitting an enquiry does not automatically create a service agreement between you and PropMinders.

A service relationship will begin only when the relevant terms, scope of work, fees, and other conditions have been agreed upon where applicable.

4. Property Information

Property information displayed or provided through our website may include information relating to:

• Location

• Property type

• Size

• Availability

• Pricing

• Images

• Features

• Rental information

• Property descriptions

While we make reasonable efforts to maintain accurate information, property details may change and may not always be completely accurate or up to date.

Users should independently verify important property information before making financial, legal, or contractual decisions.

5. Property Listings

If you provide property information for sale or rental purposes, you confirm that:

• You have the right or authority to provide the property information

• The information supplied is accurate to the best of your knowledge

• You will inform us of material changes to the property information

• You will not provide fraudulent, misleading, or unlawful information

PropMinders may review, modify, reject, suspend, or remove a property listing where necessary.

6. Property Management Services

Where PropMinders provides property management services, the exact services, responsibilities, fees, duration, reporting requirements, and other conditions may be defined in a separate service agreement or written communication.

Depending on the agreed scope, services may include:

• Tenant coordination

• Rent collection support

• Property inspections

• Maintenance coordination

• Repair coordination

• Cleaning and upkeep coordination

• Property monitoring

• Owner updates

• Documentation support

• Emergency assistance

• Rental assistance

PropMinders will make reasonable efforts to provide the agreed services; however, certain situations may depend on third-party vendors, tenants, government authorities, contractors, property conditions, or other circumstances outside our direct control.

7. Buying, Selling and Rental Assistance

PropMinders may assist property owners, buyers, sellers, landlords, and tenants with property-related requirements.

Our assistance does not guarantee:

• A property sale

• A property purchase

• A successful rental

• A particular tenant

• A particular buyer

• A particular rental amount

• A particular sale price

• Approval of any loan or financial product

• Completion of any transaction

All final transactions remain subject to the parties involved and applicable legal and contractual requirements.

8. Property Inspection and Reports

Where inspection services are provided, PropMinders may provide photographs, videos, observations, or reports relating to the condition of a property.

Inspection reports are based on observations made at the time of inspection and should not automatically be considered a structural, engineering, legal, valuation, or technical certification unless expressly stated otherwise.

9. Maintenance and Third-Party Vendors

PropMinders may coordinate maintenance, repairs, cleaning, renovation, or other property-related services through third-party professionals or vendors.

The availability, pricing, timelines, workmanship, materials, and performance of third-party vendors may be outside our direct control.

Where applicable, additional charges may apply for materials, labour, emergency services, transportation, vendor charges, or other approved work.

10. Fees and Payments

Service fees, management charges, maintenance costs, vendor charges, commissions, or other applicable charges will be communicated separately where applicable.

Unless otherwise agreed in writing:

• Fees must be paid according to the agreed payment terms.

• Additional work outside the agreed scope may incur additional charges.

• Third-party charges may be payable separately.

• Delayed payments may affect the availability or continuation of services.

11. Legal and Documentation Support

PropMinders may assist with property-related documentation and coordinate with appropriate professionals where required.

Unless expressly agreed otherwise, PropMinders does not represent that it is acting as a law firm, advocate, chartered accountant, architect, engineer, surveyor, or other regulated professional.

Users should obtain independent professional advice for legal, financial, tax, structural, valuation, or other specialised matters.

12. Third-Party Services

Our services may involve third parties such as:

• Contractors

• Maintenance providers

• Cleaning providers

• Tenants

• Buyers

• Sellers

• Legal professionals

• Documentation professionals

• Financial institutions

• Government authorities

• Technology service providers

PropMinders is not responsible for circumstances caused solely by third parties, including delays, failures, errors, service interruptions, or changes beyond our reasonable control.

13. Intellectual Property

Unless otherwise stated, the content available on the PropMinders website, including:

• Logo

• Branding

• Text

• Graphics

• Images

• Videos

• Website design

• Layout

• Software

• Other original materials

is owned by or licensed to PropMinders and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

14. User-Provided Content

If you submit photographs, property information, descriptions, documents, or other content to PropMinders, you confirm that you have the necessary rights or permission to provide such content.

You grant PropMinders permission to use the submitted information and materials as reasonably necessary to provide the requested services, communicate with relevant parties, and promote or manage the relevant property where applicable.

We will handle personal information according to our Privacy Policy.

15. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

• Available

• Uninterrupted

• Error-free

• Secure

• Free from technical issues

We may temporarily suspend or modify the website for maintenance, upgrades, security, technical reasons, or other business purposes.

16. Limitation of Liability

To the maximum extent permitted by applicable law, PropMinders shall not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or services.

This may include losses resulting from:

• Property transactions

• Tenant disputes

• Vendor performance

• Maintenance delays

• Property damage caused by third parties

• Changes in property value

• Rental income loss

• Market conditions

• Service interruptions

• Incorrect information supplied by users or third parties

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted under applicable law.

17. User Responsibility

You are responsible for:

• Providing accurate information

• Maintaining the confidentiality of your account or communication details

• Obtaining necessary permissions to provide property or personal information

• Reviewing important property, financial, and legal information

• Complying with applicable laws

• Making your own informed decisions before entering into property transactions

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold PropMinders and its representatives harmless from claims, losses, damages, liabilities, costs, or expenses arising from:

• Your misuse of the website

• Your violation of these Terms

• False or misleading information provided by you

• Your violation of another person’s rights

• Your unlawful activities

• Your failure to obtain necessary permissions or authority

19. Privacy

Your use of our website and services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

20. Changes to These Terms

PropMinders may update these Terms from time to time.

Updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of our website or services after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Termination

We may suspend or terminate access to our website or discontinue services where reasonably necessary, including where:

• These Terms are violated

• False or fraudulent information is provided

• Payments are not made as agreed

• The service relationship is otherwise terminated

• Required by law

• Continued service is no longer reasonably possible

Any separate service agreement may contain additional termination conditions.

22. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes relating to these Terms or the services provided by PropMinders shall be subject to the jurisdiction of the appropriate courts in Chennai, Tamil Nadu, India.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.

24. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreement applicable to a customer, constitute the terms governing your use of the PropMinders website and services.

Where a separate written service agreement exists, the terms of that agreement may apply specifically to the services covered by that agreement.

25. Contact Us

If you have questions regarding these Terms and Conditions, please contact us:

PropMinders

Email: support@propminders.com

Phone: +91 99404 24340
Phone: +91 91769 95557

Address:
No. 45/31, V.P.K Street,
Nehru Nagar, Velachery,
Chennai – 600042, Tamil Nadu, India.

Website: propminders.com

By accessing or using the PropMinders website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.